Shipping
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Epurene Shipping Policy (United States)
At Epurene, every order is prepared with care and packed by hand to ensure you receive your kit in perfect condition — ready to bring calm and creativity into your home.
We currently ship within the United States only.
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Order Processing
All orders are processed and shipped the same day (Monday–Friday) when placed before 2:00 PM EST.
Orders placed after this time or on weekends will be shipped the next business day.
You’ll receive a shipping confirmation email with tracking details once your order has been dispatched.
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Delivery Time
Due to very high demand and ongoing volume with our shipping partners, delivery currently takes an estimated:
2–3 weeks from the date of shipment.
We appreciate your patience — every kit is carefully packed and shipped to ensure it arrives safe, complete, and ready for you to enjoy.
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Tracking Information
Once your order ships, you’ll receive an email containing your tracking number.
Please allow 2–5 business days for tracking updates to appear after dispatch.
If you have not received your tracking email within 3 business days, please check your spam or promotions folder, or contact us at support@epurene.com.
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Address Accuracy
Please double-check your shipping address before completing your purchase.
Epurene is not responsible for delays or losses due to incorrect addresses provided at checkout.
If you notice an error, reach out to us immediately — we’ll do our best to update it before the package ships.
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Our Promise
We know waiting isn’t easy, but your kit is worth it.
Each order is packed with care, quality-checked, and sent off the same day — so all you have to do is relax, create, and enjoy your moment of calm when it arrives.
Questions? Email us anytime at support@epurene.com